Question 1

What if I miss a day?

Accepted Answer

If you miss a day, don’t worry—just resume the recommended dose as usual. Do not double up to make up for a missed day.

Sticking to the feeding guidelines consistently helps your dog enjoy the full benefits of our supplements.

Question 2

Can I split the daily dose across multiple meals?

Accepted Answer

Yes. The recommended daily amount, as outlined in the feeding guide, may be divided between meals—for example, half in the morning and half in the evening.

Question 3

Can I feed your supplements alongside prescription only medicines?

Accepted Answer

Our supplements are formulated to provide nutritional support and are generally safe to feed alongside medications, though we always recommend checking with your veterinarian first.

Question 4

Can I feed multiple supplements at once?

Accepted Answer

Our supplements are designed to support different areas of your dog’s health. In most cases, they can be safely fed alongside another supplement, but we don’t recommend giving multiple of the same supplement at once.

Question 5

My dog ate the whole packet! What should I do?

Accepted Answer

It happens—sometimes dogs just can’t resist! If your dog has eaten more than the recommended amount, contacting your veterinarian is the safest step. Keep the packet handy so your veterinarian can see exactly what was eaten.

Question 6

Are your supplements safe for puppies?

Accepted Answer

We’re thrilled you’re thinking about starting our supplements early! While our products aren’t suitable for very young puppies, they are safe to feed from 12 weeks of age.

Question 7

Should I consult my veterinarian first?

Accepted Answer

Yes, we always recommend consulting your veterinarian before starting our supplements, especially if your dog has existing health conditions. Your veterinarian can advise if the supplement is suitable for your dog.

Question 8

Are your supplements safe for dogs with food allergies?

Accepted Answer

While our supplements are well tolerated by most dogs, food allergies are very individual to each dog. You should check your dog’s known allergies against our ingredients, which can be found on the back of our packaging and on our website. If you have further concerns please consult your veterinarian.

Question 9

I have been using your supplement for a few weeks now and haven't noticed any difference, is this normal?

Accepted Answer

Yes, this can be completely normal. Supplements are designed to support your dog’s health and visible benefits may take several weeks to appear. The exact time can vary depending on your dog’s age, health, diet, and lifestyle. We recommend monitoring your dog’s overall health, movement, body condition, skin and coat, and behaviour for at least a month. Consistent daily use according to the feeding guidelines is important to achieve the full effect. If you don’t notice any difference after one month, please contact us—we’ll be happy to help.

Question 10

My dog is fussy and won't eat your supplements mixed in their feed, what should I do?

Accepted Answer

Our supplements are generally well tolerated when mixed with your dog’s regular food. For more selective eaters, we recommend coating the tablets or capsules in a small amount of soft cheese or wrapping them in a piece of meat to make them more appealing.

FAQs

JOIN OUR COMMUNITY FOR EXCLUSIVE OFFERS